The first step is always a discovery consultation. We discuss your current processes, identify pain points, and define the goals for the new digital tool. This helps us prepare a preliminary outline and proposal for your review.

We employ an iterative development process with regular checkpoints for client feedback. You will see working prototypes at various stages, allowing for adjustments and confirmations before final deployment.

Timelines vary significantly based on the project's scope and complexity. After the initial consultation, we provide a projected timeline with key milestones. We prioritize clear communication about progress throughout the engagement.

Yes, we regularly collaborate with international clients. Our processes are designed to facilitate effective remote communication and project management across different time zones.

Our support can include troubleshooting, answering user queries, performing minor updates, and monitoring system performance. We also offer scheduled reviews to discuss potential optimizations or new features.